Chance Bliss writes:
There are many ways to sabotage a project, but the one I find the most effective is email. Every email sent to a developer, designer or copywriter is a invitation for distraction which in turn increases mistakes and decreases productivity.
Managing projects through email sucks
She is right. If you want to send a message, a phone call or a personal visit beat email. Both are better ways to communicate and less open to misinterpretation.
The struggle for many people and organizations is that they see no other way to work than via email because it has become so deeply ingrained in the way of doing things.