Business process automation fills people gap in Australia and New Zealand — Computer Weekly

For most organisations, business process automation (BPA) is about driving down costs. It does that by eliminating manual processes – a polite way of saying it replaces jobs and cuts the payroll.

Although they seek the same cost and efficiency gains, companies in Australia and New Zealand turn to BPA for other reasons – it allows them to leverage their relatively small workforces, delivers the speed needed to deal with intense competition and it can boost quality.

Business process automation fills people gap in Australia and New Zealand.