While CallPlus isn’t saying how much it paid to buy Orcon. If CallPlus paid the right price — a safe bet — the deal makes far more sense than others mentioned in recent weeks.

Selling internet services in New Zealand is brutal. Margins are wafer thin. Competition is tough. And the cost of customer acquisition is high.

The path to profit is to build scale so that unavoidable, fixed costs spread over the widest number of accounts. Then find ways of adding value.

It’s about to become more brutal.

In the copper era ISPs could differentiate by putting their own kit in exchanges. With fibre, they have to buy from the same menu of services from Chorus and the local fibre companies, all at the same price within any region. That leaves ISPs little room to play with.

So scale is essential. Orcon was never going to get there from here. CallPlus had a shout of building the necessary scale, but it would have been slow. Picking up a competitor short circuits that. It makes sense.

CallPlus’ press release says it has a 15 percent market share. I suspect there could be more consolidation to come.

One thought on “CallPlus buys Orcon — deal makes sense

  1. The path to profit is to build scale so that unavoidable, fixed costs spread over the widest number of accounts.

    And considering that no ISP can provide services different from any other ISP then the logical thing to do is to turn telecommunications in NZ back into a state monopoly run at cost. How much did the relevant Commission say that Telecom should provide wholesale line access for? $20 or something less? That’s about how much we would (and should) be paying for unlimited broadband connections if we hadn’t gone the overly expensive route of competition and profit.

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