Identity theft, bank card fraud and hacking top New Zealanders’ security concerns according to the 2018 Unisys Security Index.
On the whole, we’re more relaxed than people in most other countries. Unisys publishes its security index year. The index is a snapshot of how people feel about security issues.
This year Unisys surveyed 13,000 people worldwide, 1000 in each of 13 countries including New Zealand. The result is a comprehensive picture of how ordinary people around the world feel about security.
Concern high, not rising
The top line figure, a single index number, is a score out of 300 which shows the overall level of concern. This year’s worldwide index sits at 173 points. It’s the same as last year’s number, but a long way up from a decade ago when it stood at 130 points.
When it comes to major security worries, New Zealanders are not remarkably different from the rest of the world. But our overall level of concern is far lower than elsewhere.
With a security index of 138, New Zealand is third from the bottom of the 13 nations surveyed. Only Germany and the Netherlands are less concerned than us. People in the UK, Australia and the US are more concerned than those in New Zealand.
Philippines people are the most concerned. The index in that country sits at 232.
This year, last year
New Zealand recorded the largest security index drop. Last year the New Zealand security index stood at 154. During the year it fell To 138, a fall of 16 points. Only the Netherland’s number fell by the same amount. Most other countries, including top-of-the-table The Philipines, saw their index fall.
Columbia saw a huge rise. It was up 47 points year-on-year. Things also took a turn for the worse in Argentina which is up 23 points. The UK was a touch more fearful with its index climbing 5 points, albeit off a low base, to reach 149. Last year it was comfortably below New Zealand.
We’re more comfortable, but our fears are in line with everyone else
While there are nuances, it turns out our main concerns are the same as everyone else’s.
As Unisys puts it:
“The highest personal concerns are where people feel they have least personal control: identity theft and bankcard fraud
Globally, people surveyed were more concerned about losing their identity or financial information than they are about war, terrorism or natural disasters.”
The survey data shows around eight in ten New Zealanders are extremely or very concerned about at least one aspect of online security. The worldwide figure is nine in ten, so we’re a little more relaxed but not out of line with international opinion.
Identity theft tops Unisys Security Index
Identity theft tops the list with 53 percent saying they are extremely or very concerned. This compares with 68 percent of respondents worldwide.
Bank card fraud worries half the New Zealand sample while 47 percent say they are extremely or very concerned about hacking and viruses.
In general women are more concerned about security issues than men and younger people are more concerned than older folk.
Communications Minister Kris Faafoi says New Zealand could ban Huawei from building 5G mobile networks. In New Zealand could bar Huawei Newsroom reports:
Faafoi said that companies had approached him saying they would like to use Huawei’s technology, but he said New Zealand could ultimately follow Australia in barring the company from contracts relating to crucial infrastructure.
“We’re obviously cognisant of the concerns the Australian authorities have had. It’s a pretty crucial piece of infrastructure for the future of the mobile network,” Faafoi said.
Australia and the US already ban Huawei from building communications networks.
Huawei is best known in New Zealand for its mobile phones. The new Huawei Mate 20 Pro is arguably the best Android phone on the market today.
The company’s main business is making the behind-the-scenes hardware that runs telecommunications networks.
A little Huawei equipment is in the UFB broadband network. But that’s small compared to Huawei’s role providing hardware for the 2degrees and Spark 4G mobile networks.
Huawei is a private company. It is Chinese. Some critics say it has links with the Chinese military. Huawei denies those links are active.
What it can’t deny is that it operates from a base in a totalitarian country where pressure can be applied to even the largest independent business.
That said, by law large US companies like Amazon and Microsoft must hand information stored on cloud servers over to US government agencies on demand.
Our partners in the Five Eyes intelligence alliance are uneasy about Huawei playing an important role in New Zealand’s key communications infrastructure.
There’s no evidence that Huawei uses its telecommunications equipment to spy on voice or data traffic. There is evidence of Chinese state-sponsored online intelligence gathering elsewhere.
If anything, China’s government is likely to want to protect Huawei’s brand. After all, Huawei is a potent demonstration of China’s technical and economic prowess. It is a global giant with the potential to be as influential in technology as Apple, Google, Microsoft or, in its day, IBM.
Huawei New Zealand
Huawei has a close relationship with both Spark and 2degrees. Earlier this year, Huawei and Spark held an impressive demonstration of next generation 5G mobile network technology in Wellington.
Spark expects to build a new 5G network in time for the America’s Cup. It is negotiating with potential hardware partners. Huawei will be on the short list.
There is also trade protectionism behind the pressure for a ban. It suits US economic interests to spread doubt about Chinese equipment makers.
Nokia is not an US company, but somewhere in the conglomerate is the remains of Lucent, which was Bell Labs. At one time that was another American prestige brand. There are US jobs at stake.
Huawei ban problems
Banning Huawei is harder than it seems. The company dominates communications network hardware. Its products and services are often cheaper and better than those from its rivals.
Huawei has been so successful and risen so fast that today its only serious competitor for network hardware is Nokia. That company was Finnish and still has headquarters there. Nowadays Nokia is a multinational. It is made up of businesses that struggled to compete with Huawei on their own.
There’s also Sweden’s Ericsson, but that had faded from the scene before the Huawei spying fuss blew up. It has revived a little since with carriers unable to buy from Huawei looking afresh at its wares.
Meanwhile, Samsung has entered the network equipment market, in part to capitalise on the anti-Huawei sentiment.
Push up prices
Huawei is competitive on price. Ban Huawei and there’s less pressure for Nokia to sharpen its pencil.
A ban will increase the price of building next generation networks. It gives carriers fewer options and less opportunity to differentiate their networks from rivals.
Over the next decade or so New Zealand’s three main carriers will spend the thick end of a billion dollars upgrading phone networks. Equipment makers like Huawei only get a small slice of the pie. Even so we are talking in tens of millions. Keeping Huawei out of the picture will add millions to the cost.
You can also argue that Huawei has a technical edge over its rivals. Without Huawei we won’t be getting the best possible networks. Our carriers certainly won’t have as much choice when it comes to planning network infrastructure.
There is another practical argument against Huawei, although it is not a justification for banning the company. An unshackled Huawei is so strong that it could soon become a dominant near monopoly in network hardware in much the same way that IBM once dominated computer hardware. That’s not desirable.
Despite all this, the big question remains: Is Huawei spying?
We don’t know.
We do know the Chinese spy on communications networks. So do other powerful governments. Hell, our intelligence service does it too.
Whether a private company is helping the spooks is almost neither here nor there.
Even if it is not spying today, Huawei could be pressured by a future Chinese regime to hand over its keys to spooks. As mentioned earlier, US law requires the likes of Amazon, Microsoft and IBM to let American security agencies look at data stored in the cloud.
Huawei not alone
That said, there are no guarantees the other hardware companies are not also spying. We know Facebook, Google, Amazon and others collect vast amounts of information on us without much fuss. Perhaps this is how the world operates in 2018, that all information is, in effect, considered fair game.
There is one way we can guard against this and that would be to use strong encryption.
Weirdly under the circumstances, Western governments are moving to ban us from encrypting our data. They want to be able to spy on us. At the same time they warn us that other nations are spying.
If Huawei and China are such a threat isn’t that an argument for upping our encryption game?
What message does a ban, even a potential ban, of Huawei network equipment send us about Huawei mobile phones?
Part of the deal with any Android handset is that you have to give over a lot of information to get the benefits of an operating system that knows your preferences.
Could some of that data passing through a Huawei handset end up with Chinese state security organisations? If anything, this could be a bigger worry.
Huawei is the third largest phone brand in New Zealand. It struggles to sell phones in countries where there is a network hardware ban. A government imposed ban will have a knock-on effect there too.
Acronis says True Image 2019 provides set and forget protection. Going by my experience with the 2018 version, I can verify this. The last time I checked the older edition of the software was in May. I know this date is correct because that’s when I swapped to a new iMac.
It has backed up my iMac to the cloud for four months without any attention.
Now I’m using the 2019 version. It’s installed and it’s working. Every evening it updates some 200 GB plus sending it to Acronis’ cloud for safe keeping.
The process is so unobtrusive and the upgrade from True Image 2018 was so seamless that it’s hard to see any difference between the two versions.
True Image 2019 differences
That doesn’t mean there isn’t a difference. The main new feature in the Mac version is Active disc cloning. You can use it to move data from one computer to another, or to make a bootable image on an external hard drive.
The external drive needs to connect directly to the computer being cloned. I couldn’t clone my Mac drive to the home network drive. You can only copy the entire drive. There’s no way to select directories for cloning.
Acronis’ other new 2019 feature is a Survival Kit. This is like Active disc cloning, you can use it to make a bootable back up of your start-up partition.
In truth these are both variations on Acronis True Image’s main theme, although they give you more back-up options.
Auto-start on connect
Another clever, helpful update is that you can set the software to start backing-up when a new external USB drive is plugged-in. It’s another step towards simplifying backing-up. Let’s face it, the easier it is to make back-ups, the more likely you are to keep everything up-to-date.
The last interesting update in True Image 2019 is that you can now make snapshots of Parallels Desktop virtual machines. It’s a niche feature for sure, but a welcome one.
My year with Acronis True Image 2018 passed without incident. During that time I switched computers twice and carried on backing up. I did a single restore from the Acronis Cloud to a computer, but it was a test, not a real panic recovery.
It’s a solid alternative offering both a secure cloud backup and the ability to make local backups at the same time.
Acronis may seem expensive when compared with other apps, but it costs are on a par with other cloud backup services. You can pay US$50 to buy the software for a single computer. It’s a one time payment and lasts forever, but it doesn’t include cloud storage.
A single year licence with 250GB of cloud storage is also US$50. This rises to US$100 if you want to connect five computers. A three computer option is US$80.
The full monty premium version comes with a terabyte of cloud storage. This is the only version that includes blockchain certification. Acronis fingerprints your files to show no-one else has altered them. This is a way to protect against ransomware. The premium version costs US$100 a year for one machine and US$150 for five.
Nest, the smart thermostat maker Google acquired in 2014, is the world’s best-known home automation brand. The company is now selling its smart home products and services in New Zealand.
Smart home technology has been slow to take off around the world. It gets the attention from technology fetishists, but, despite years of hype and marketing, has yet to break into the mainstream. It remains a tiny niche.
Take Nest’s thermostats. They look good. They get rave reviews in technology publications. Users swear they can save hundreds on their power bills with them. Yet Google only sold 1.3 million in 2015.
To put things in perspective, Apple sold 6 million Watches in three months during the same year.
Nest performances disappointing
Some analysts report Google is disappointed with Nest’s performance to date. It looks a long way from recovering the US$3.2 billion it paid for Nest and the US$550 million it paid for Dropcam, which makes home security cameras. The two brands have since been merged.
That doesn’t mean Google’s investment will never pay off. Nest sits alongside Google’s Speaker and Chromecast.
All are part of a “connected home” strategy. The idea is that you can speak to tell Google to turn up the heat and get the devices to display your camera’s security images on your TV via Chromecast. On a good day, it all works.
Smart home still immature
Home automation is still in its infancy. About one in 20 US homes have one or more smart home components. Hardly any have a full suite.
The numbers will be far lower in New Zealand. Apart from anything else, few New Zealand homes have the kind of central heating system that can make full use of a Nest controller.
Make no mistake, home automation vendors are on to this, they often talk about their products being ‘fun’ or use similar language. They also like to use fear to sell. The curious press release from Google about Nest’s New Zealand launch is full of words like ‘worry’, ‘stolen’ and ‘safe’.
Not that there’s anything wrong with home security, but Google lays it on thick.
There are three Nest cameras. With prices between $360 and $550 they are not cheap, you can buy cameras for a tenth of that. Likewise the $220 smoke alarm. You can buy an unconnected one in Mitre 10 for about $10. Yet, these are small investments to get started with home automation.
The second object is that home automation technology is too hard to use or install and the parts don’t tend to work well with each other. Nest gets around this.
Simple, needs to be simpler
When Google wraps the technology in with its Speaker and Chromecast things will be even simpler. Where this leaves households with Amazon or Apple technology is another question.
Perhaps a more pressing question is what are the consequences of huge technology giants like Google owning the home automation market? There will be privacy concerns and the problems associated with technology lock-in, switching from a Google home to, say, an Amazon one would be difficult.
Another issue is where is the business model here? Google didn’t spend the thick end of half a trillion dollars to flog home gadgets. It wants more back from Nest than hardware sales. How will that work for the company and, more to the point, how will that business model work for you?
Acronis True Image promises to store all your data so you can recover it in a hurry. The company’s marketing says the process is complete and easy.
You are give a choice of storing data to a local drive, in the cloud or both. Acronis also says it has high levels of security.
None of this is unique to Acronis. Almost every other backup tool offers the same basic story. Acronis differs from the pack by adding defence against the ransomware dark arts. It also uses blockchain to keep the marketing, if not the software, bang up to date.
For testers there is a 30-day free trial. If you want to buy the software you can choose from a variety of options. You can choose a US$50 standard one-time payment for one computer. This rises to US$80 for three computers and US$100 for five devices.
Backup to cloud
Acronis’ advanced package is the same price. It is a one-year subscription that adds up to 250GB of cloud storage.
There is also a premium plan. This has 1TB of cloud storage. It also includes blockchain certification of files and electronic document signatures. This costs US$100 for a single computer and $160 for five devices.
I tested the advanced package. My first job was to download and install the software on my Mac. That task isn’t going to trouble anyone that has used computers before.
The software loads as a background app on the Mac. It places a discreet icon on the menu bar. This doesn’t add much functionality, but does remind you the software is running. Most of the time the software chugs away in the background making backups. It needs little human intervention.
Acronis deserves praise for its software dashboard. The design is clear and uncluttered. Although there’s a nod to the MacOS Finder design, you’re never left wondering where you are.
On the left of the display a column shows the important functions: Backup; Archive; Active Protection and Account.
When you’re in the main backup function you’ll also see a list of devices and their backup locations. Adding new ones is simple. You can choose the Acronis Cloud or browse your local network to find a suitable place to store a backup. You can check earlier backups from this screen.
There’s an option to backup now. When you create a backup you can choose whether to save everything or select files. Once you’ve made an initial backup, incremental backups are automatic. by default the software makes an incremental backup once a day. You can change this. If you like, hourly backups are an option.
While the software works as promised, Acronis True Image 2018 is not trouble-free. The first problem was that I had difficulty activating the software with my code. It took a few attempts.
The other issue that might put you off is the sheer amount of time it took to make my first cloud backup. My MacBook Air has 256GB of SSD storage. I like to keep around 20 percent free, in part so there’s headroom when huge files come my way.
Four days to goFor my initial backup I choose everything on the drive. A total of 203GB. You can see this in the screen shot above. Acronis interpreted this as a total of 180GB that it needed to send to the cloud.
The software warns: ”This backup is going to take a while…”. It wasn’t kidding. According to the display it was going to take four days and three hours.
Often MacOS starts a huge backup to my network drive warning it will take a long time. It then reconsiders and re-estimates once the transfer gets underway. I assumed this might be the case with Acronis True Image.
It wasn’t. It really wasn’t. In the end the initial backup took a little longer than four days and three hours.
Now here’s the odd thing: that screen shot above says the backup is running at 3.9Mbps. That’s fair enough, but I have a VDSL2+ connection that usually runs at between 45 and 70Mbps. I can BitTorrent at around 40Mbps. Streaming HD video works without a hitch.
It’s good that Acronis doesn’t hog all the bandwidth on the home connection. But it could take more than under 10 percent. It turns out, it doesn’t use anything like 10 percent.
I took the second screenshot 24 hours after the first. Acronis says it works in the background while you get on with other tasks. That’s possible. But a whole day after starting the initial backup, it had only uploaded 4GB of the total.
After one day, there are another 33 days to go…As the second screenshot shows, at this rate it would take 33 days to handle the initial backup. In the event it took 4.5 days, about 110 hours in total. So the average speed was about 0.5Mbps.
In the preferences there’s an option to halt backups if your laptop is working on battery power. There are no other settings here to tweak to speed things up. For the record I had the software set to continue while on battery power.
On the backup screen there’s a small cog icon to adjust settings. The options here allow you to chose where to backup your data. The software selected an Australia default server for me. If that bothers you, there are alternatives.
You get the choice of optimal or maximum data backup speed. Optimal uses less of your bandwidth freeing up capacity for other apps. At first, this didn’t appear to make much difference to the upload speed for the initial backup. The pace picked up some time after I chose the option. I’d like to see more transparency in these settings, four and a half days for an initial backup is not acceptable.
Once it finished the initial backup, Acronis works at a cracking pace. Subsequent incremental backups often hit speeds in the mid-20Mbps range. They all happen in the background. It’s reliable and rock solid.
There are some neat touches. Acronis allows you to archive files to its cloud. You can send them via the app, and retrieve them using a web interface. In fact, you can use this web interface to recover your data at any time without the app.
More secure than alternatives
Acronis’ key selling point is the blockchain technology. This determines if anyone else has altered your online archive.
Before we look closer at how this works, the description above should trigger alarm bells. You might think an online cloud backup service should be secure enough to guard against anyone else accessing your data.
Acronis says that one of the best defences against ransomware is to keep regular backups. Ransomware works when criminals encrypt your data. They say they will give you the encryption key in return for money, usually Bitcoin.
That defence only works so long as the ransomware criminals don’t encrypt your backups along with the main data store. Hence the need to check no-one else is tinkering with your files.
You’ll have to decide for yourself if this is useful.
Verdict: Acronis True Image 2018
If you’re in business and have important data you should already be making local and offsite backups. There are plenty of choices for making offsite backups in the cloud, Acronis is a good, secure option.
Once you’ve made the first backup, the incremental updates are fast. There’s little work needed on your part and you don’t need to be a geek to understand how the software works.
While True Image 2018 may feel like overkill for many user, Acronis prices are reasonable. It costs little more than alternatives that are neither as safe nor as simple.