An article in CIO magazine about Peter Drucker – who first coined the term knowledge worker. It isn’t a soft piece. In
The comeback Charlatan (now offline) David James is critical writing;
He talks about knowledge as the organisation’s vital “resource”. It is not a resource (resources are inanimate; knowledge is an act of animate humans).
Likewise, his use of the economics-derived term “productivity” is doubtful. It is not how much knowledge is “produced” but how well it is applied.
In an interview with BRW, Drucker dismissed these concerns, saying that “eventually, we will have to work out the proper methodology for both defining and measuring knowledge, work and the knowledge worker”.