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Bill Bennett


Symantec rings ransomware alarm

Security specialist Symantec warns of the rise of ransomware. It is a nasty twist on malware where the software infecting a computer causes a problem which the criminals behind the scam promise to fix so long as you hand over money.

The current crop of ransomware will show a message on your computer’s screen that appears to come from a law enforcement agency. Overseas many victims have seen messages from America’s FBI, Symantec principal systems engineer Mark Shaw says there have been local cases where messages fraudulently say they are from the New Zealand Police.

Shaw said the messages may say your computer has been investigated and has been found to contain child pornography or illegally downloaded copyright material. They say the computer is locked – usually, the software will lock a hard drive – and that it can be unlocked if you pay a fine.

Ransomware scammers make big money

Interestingly the fines are in the range of a few hundred dollars – in other words amounts you’ll willingly pay to quickly regain control of your computer. Apparently many people have paid up. Shaw says the scammers are making $5 million a year.

You won’t be surprised to hear Symantec says it has tools to help businesses and individuals guard against ransomware as well as all the other nasty stuff out there online.

Sure, you may want to quickly check your systems haven’t been compromised by ransomware, but rather than race around like a headless chook worrying about this specific threat, it might be a good moment to check your firewall and anti-malware defences are in place and everything is up-to-date.

Oh, and remind everyone in your business or home not to do anything risky and dumb online.



2 thoughts on “Symantec rings ransomware alarm

  1. Unfortunately, companies like Symantec and McAfee have become part of the problem. Who can believe anything they say any more?

    Maybe I’d think differently if I were running a corporate IT system, but I’m more than happy that I ditched these FUDmeisters and switched to the Microsoft firewall and Microsoft Security Essentials. No more fees. No more giant system-clogging installations.

  2. A close relative of mine got hit by one of these scams and it’s very frustrating. In his case, he had to pay someone to completely reinstall Windows and it wiped out all his files and saved work (no backup, alas!). It’s easy to dismiss this is scare tactics by security companies but this stuff does happen and whether you use free software like MSE (as I do) or commercial software you need to take protection seriously on a PC. The critical thing with ransomware, though, is to make sure your software is always up to date. This means operating system, browser and browser plugins like Flash and PDF. Out of date software means vulnerabilities and that’s how they attack you.

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